Terms of Service

Updated 14 August 2022

Hi! Welcome to dijjoo! We’re so glad you’re here!

These Terms of Service govern the use of, and provide information about, our service. When you create or use a dijjoo account, you agree to these Terms of Service, as well as our Community Guidelines and Rules of Content. These Terms of Service constitute an agreement between you (“you”, “your”, “customer”, and “user”) and Dijjoo, Inc. (“we”, “us”, “our”, and “dijjoo”).

Arbitration Notice: You agree that disputes between you and us will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.

Summary

dijjoo is a safe, authentic, inclusive, and appropriate place for sharing content and material. Please help us foster this community by abiding our Community Guidelines, Rules of Content, and all applicable laws. Please don’t post content that might be considered inappropriate in any way, including anything that is, or might be construed as, exclusive, inauthentic, salacious, demeaning, dangerous, or hateful. Please don’t post nudity or implied nudity. Please don’t impersonate anyone, or spam or troll any other user. Please be respectful of all persons on this service.

Community Guidelines and Rules of Content

dijjoo is a reflection of our diverse worldwide community of cultures, ages, and beliefs. We’ve spent a great deal of time thinking about how to create a safe, open, and inclusive environment for everyone.

We created these Community Guidelines so you can help us foster and protect the dijjoo community. We’re deeply committed to these guidelines and we hope you are too. Overstepping the boundaries of these guidelines will result in deleted content, disabled accounts, or other restrictions.

  • You may only share photos, video, voice clips, and other original content that you’ve created or have the right to share. You own your originally produced/created content that you post on dijjoo. You may not post any original content created by someone else unless you specifically have the right to post it.

  • You may only share content that is appropriate for a diverse audience. We do not allow nudity or implied nudity on dijjoo. This includes any content that shows or implies sexual intercourse, male or female genitalia, buttocks, or female nipples. Exceptions to these rules may, on a case by case basis, include post-surgical images of mastectomy scars, women actively breastfeeding, or images of nudity in paintings or sculptures.

  • You may not share photos, video, or other content of nude, partially-nude, or implied nude children. Even when this content is shared with good intentions, it could be used by others in unanticipated and inappropriate ways.

  • Foster meaningful, mindful, and genuine interactions. Help us stay spam-free by not artificially collecting comments, shares, or followers. Do not repeatedly contact people for commercial purposes without their consent. 

  • You must sign up for dijjoo as yourself (using your real name) or your business or organization. Your account must contain your actual name. You may not be incognito on dijjoo. We do not allow the use of fake names, aliases, or avatars for the purposes of account creation. You may not impersonate anyone or create accounts for the purpose of violating our guidelines or misleading others. You cannot create an account for someone else unless you have their express permission. We also require that your account is complete, accurate, and up-to-date with the required minimum information for account creation.

  • You must abide by the law. We have zero tolerance for terrorism, organized crime, or hate groups and the support or praise of these and similar activities. Offering sexual services, buying or selling firearms or explosives, alcohol, or tobacco between private individuals is not allowed. Buying or selling illegal or prescription drugs (even if legal in your region) are also not allowed. We also prohibit the sale of live animals between private individuals, though brick-and-mortar stores may offer these sales. It is also prohibited to coordinate poaching or selling of endangered species, their parts, or by-products. You must abide by the law with respect to offers to buy or sell regulated goods. Accounts promoting online gambling of any kind, online real money games of skill or chance, or online lotteries must get our prior written permission before using dijjoo. 

  • We have zero tolerance for threats to post sexual, explicit, or intimate images of others.

  • Respect our community. We foster a positive, mindful, diverse community. We remove content and disable accounts that contain credible threats, hate speech, content intended to degrade or shame another person or group, personal information intended to blackmail or harass another person or group, and repeated unwanted messages or contact. We allow for appropriate expression of opinions regarding people or groups who are featured in the news or have large public audiences due to their profession or chosen activities.

  • Threats of harm to public and personal safety are not allowed. This includes specific threats of physical harm as well as threats of theft, vandalism, financial harm, or similar. It’s never okay to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. When hate speech is shared in order to challenge it or raise awareness, it may be allowed. In those instances, please clearly express your intent.

  • Maintain our supportive environment by not glorifying self-injury. People often face difficult issues such as eating disorders, cutting, or other forms of self-injury. Encouraging or urging people to embrace or engage in self-injury is counter to our environment of support, and this content will be removed and the account disabled. We also remove content and disable accounts identifying victims or survivors of self-injury if the content targets them for attack, blackmail, or humor, or is in any way disrespectful.

  • Be thoughtful when posting content related to newsworthy events. We understand that dijjoo may be a forum to share important and newsworthy events. Some of these issues and events can involve graphic or disturbing images. Because of the diversity of the dijjoo community, we may remove images or videos of intense, disturbing, or graphic nature to make sure our content is appropriate for everyone, including children. Sharing or posting graphic images for sadistic pleasure or to glorify violence is never allowed.

  • Report content that violates these guidelines. It is important that each of us in the dijjoo community takes seriously our responsibility to abide by these guidelines and report violations to these guidelines. If you see content that you think violates these guidelines, please help us by reporting it by using the built-in reporting option. We review these reports and work as quickly as possible to remove content and/or disable accounts that violate our Community Guidelines.

  • Un-follow, un-connect, or block content that you don’t like, but that does not violate these Community Guidelines. You can also delete comments that you do not like on any of your posts.

  • Disputes and misunderstandings can often be resolved directly between members of the dijjoo community. If someone else posts your original content, you should try commenting on the post and ask the person to take it down. If that does not resolve the issue, you may file a copyright report. If you believe someone is violating your trademark, you may file a trademark report. Do NOT target the person who posted it by posting screenshots, drawing attention to the situation, or shaming them as that may be classified as harassment. 

  • We may work with law enforcement when necessary or required by law. When we believe there is a risk of physical harm or threat to public safety, dijjoo will work with authorities and law enforcement agencies to mitigate these harms.

The dijjoo Service and Commitment

We agree and commit to provide you with the dijjoo service (the “Service”). The Service includes the dijjoo product and all of the dijjoo features, applications, services, technologies, and software that we provide to advance our mission: helping people capture, organize, remember, and share the important things in life. The Service is made up of the following aspects:

  • We offer mobile software helping people capture, organize, remember, and share important things in life. We offer this service at a nominal monthly or annual fee paid by the subscriber or account holder in order to continue to provide, improve, and grow the Service. Some content providers and organizations may use their accounts to promote their businesses or organizations. If you are connected to or follow one of these content providers or account holders and you no longer want to see their posts, you may un-follow or un-connect them. 

  • We foster a positive, mindful, inclusive, and safe environment. We develop and use software tools that help to make and perpetuate dijjoo as a positive, mindful, inclusive, and safe environment. We work to combat abuse and violations of our Terms of Service and Community Guidelines, as well as harmful and deceptive behavior. We use all the information we have -- including your information -- to keep our platform secure. We may also share information about misuse or harmful content with law enforcement and other authorities.

  • We work to ensure a stable global infrastructure for our Service. To provide our global Service, we must store and transfer data across our systems and systems of our contractors around the world, including outside your country of residence. These systems and infrastructure may be owned by Dijjoo, Inc., its service contractors, or affiliates.

  • We collect and use data and analytics to improve our Service. We use information and data on and from our customers in anonymous or aggregate form for the purposes of improving our Service, growing our customer base, and contributing to the well-being of our community. By holding a dijjoo account and using our Service, you agree to our collection and use of your data and information for these purposes.

  • We never sell your data. We understand that your data and information are personal and private, and we keep it that way. We will never sell, trade, or otherwise misuse your data and information for any reason.

Your Commitment to dijjoo

In return for our commitment to provide the Service, we require you to make the below commitments to dijjoo.

Who Can Use dijjoo? We want our Service to be as accessible and inclusive as possible, but we also need it to be safe, secure, and in accordance with all applicable laws. So, we need you to commit to some restrictions in order to be part of the dijjoo community. 

  • You must be at least 16 years old to create or hold a dijjoo account.

  • You must not be prohibited from receiving any aspect of our Service under applicable laws or on any applicable denied party listing.

  • We must not have previously disabled your account for violation of law or any of our policies or guidelines. Once any account of yours is disabled, you are not permitted to create a new account.

  • You must not be a convicted sex offender.

How You Cannot Use dijjoo. Providing a safe and open Service for a broad, diverse community requires that we all do our part.

  • You cannot impersonate others or provide inaccurate or misleading information.

  • You cannot do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.

  • You cannot violate, or help or encourage others to violate, these Terms of Service, our Community Guidelines, or our policies.

  • You cannot do anything to interfere with or impair the intended operation of the Service.

  • You cannot attempt to create accounts or access or collect information in unauthorized ways. This includes creating accounts or collecting information in any automated way without our express permission.

  • You cannot attempt to buy, sell, or transfer any aspect of your account or solicit, collect, or use login credentials or badges of other users.

  • You cannot post private or confidential information or do anything that violates someone else’s rights, including intellectual property.

Permissions You Give to dijjoo. As part of our agreement, you give us permissions that we need in order to provide the Service.

  • We do not claim ownership of your original content, but you grant us a license to use it. We do not claim ownership of your content that you post on or through the Service. Instead, when you share, post, or upload content that is covered by intellectual property rights (such as photos, video, or voice) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content consistent with your privacy and application settings. You can end this license anytime by deleting your content or account. However, content may continue to appear if you shared it with others or posted it publicly and they have not deleted it.

  • You agree that dijjoo can download and install updates to the Service on your devices. From time to time, dijjoo will install updates to the Service on your devices to ensure compatibility across the platform.

Additional Rights We Retain

  • Content covered by intellectual property rights. If you use content covered by intellectual property rights that we have or create and make available in our Service (for example, images, designs, videos, voice, sounds, or haptics we provide that you add to content you create or share), we retain all rights to our content (but not yours).

  • Use of our Trademarks. You can only use our intellectual property and trademarks or similar marks as expressly permitted by our Brand Guidelines, or with our prior written permission.

  • Source code. You must obtain written permission from dijjoo to modify, create derivative works of, decompile, scrape, or otherwise attempt to extract source code from us. 

Content Removal and Disabling or Terminating Your Account

  • We can remove any content or information you share on dijjoo if we believe that it violates these Terms of Use, our policies, or if we are required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your account) immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms of Use or our policies, if you infringe other people’s intellectual property rights, or where we are required to do so by law. If you believe your account has been terminated in error, or you want to disable or permanently delete your account, contact us directly by email.

  • Content you delete may persist for a limited period of time in backup copies and will still be visible where others have shared it. This paragraph, and the section below called “Our Agreement and What Happens if We Disagree,” will still apply even after your account is terminated or deleted.

Our Agreement and What Happens if We Disagree

Our Agreement

  • If any aspect of this agreement is unenforceable, the remainder of the agreement remains in effect.

  • Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it does not constitute a waiver.

  • We reserve all rights not expressly granted to you.

Who Has Rights Under this Agreement

  • This agreement does not give rights to any third parties.

  • You cannot transfer your rights or obligations under this agreement without our written consent.

  • Our rights and obligations can be assigned to others. For example, this could occur if the ownership of dijjoo changes (as in a merger, acquisition, or sale of assets) or by law.

Who is Responsible if Something Happens

  • Our Service is provided “as is” and we cannot guarantee it will be safe and secure or will work perfectly all the time. To the extent permitted by law, we also disclaim all warranties, whether express or implied, including the implied warranties or merchantability, fitness for a particular purpose, title, and non-infringement.

  • We don’t control what people and others do or say, and we are not responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We also are not responsible for services and features offered by other people or companies, even if you access them through our Service.

  • Our responsibility for anything that happens on the Service (also called “liability”) is limited as much as the law will allow. If there is an issue with our Service, we cannot know what all the possible impacts might be. You agree that we won’t be responsible (“liable”) for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account. Our aggregate liability arising out of or relating to these Terms will not exceed the greater of $100 or the amount you have paid us in the past twelve months.

  • You agree to defend (at our request), indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s fees and costs, arising out of or in any way connected with these Terms or your use of the Service. You will cooperate as required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without our prior written consent.

How We Will Handle Disputes

  • Except as provided below, you and we agree that any cause of action, legal claim, or dispute between you and us arising out of or related to these Terms or dijjoo (“claim(s)”) must be resolved by arbitration on an individual basis. Class actions and class arbitrations are not permitted; you and we may bring a claim only on your own behalf and cannot seek relief that would affect other users of dijjoo. If there is a final judicial determination that any particular claim (or a request for particular relief) cannot be arbitrated in accordance with the provision’s limitations, then only that claim (or only that request for relief) may be brought in court. All other claims (or requests for relief) remain subject to this provision.

  • Instead of using arbitration, you or we can bring claims in your local “small claims” court, if the rules of that court will allow it. If you don’t bring your claims in small claims court (or if you or we appeal a small claims court judgment to a court of general jurisdiction), then the claims must be resolved by binding, individual arbitration. The American Arbitration Association will administer all arbitrations under its Consumer Arbitration Rules. You and we expressly waive a trial by jury.

  • The following claims do not have to be arbitrated and may be brought in court: disputes related to intellectual property (like copyrights and trademarks), or efforts to interfere with the Service or engage with the Service in unauthorized ways (for example, automated ways). In addition, issues relating to the scope and enforceability of the arbitration provision are for a court to decide.

  • This arbitration provision is governed by the U.S. Federal Arbitration Act.

  • You can opt out of this provision within 30 days of the date that you agreed to these Terms. To opt out, you must send your name, residence address, username, email address and phone number you use for your dijjoo account, and a clear statement that you want to opt out of this arbitration agreement, and you must send them to hello@dijjoo.com.

  • Before you commence arbitration of a claim, you must provide us with a written Notice of Dispute that includes your name, residence address, username, email address and phone number you use for your dijjoo account, a detailed description of the dispute, and the relief you seek. Any Notice of Dispute you send to us should be emailed to hello@dijjoo.com. Before we commence arbitration, we will send you a Notice of Dispute to the email address you use with your dijjoo account, or by other appropriate means. If we are unable to resolve a dispute within thirty (30) days after the Notice of Dispute is received, you or we may commence arbitration.

  • Costs and fees of, or associated with, arbitration shall be allocated in accordance with the arbitration provider’s rules, including rules regarding frivolous or improper claims.

  • The laws of the State of Delaware, to the extent not preempted by or inconsistent with U.S. federal law, will govern these Terms and any claim, without regard to conflict of law provisions.

Unsolicited Material

  • We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.

Updating These Terms

  • We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make significant changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.